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Research

Across all my work, I seek to understand occupational and organizational dynamics that affect important outcomes, from whether a nurse ignores or answers a patient call for help in the night to whether a soldier suffering from PTSD receives mental healthcare with the full support of his or her commander.

I specialize in qualitative, ethnographic methodologies (e.g., observation and interviewing). Using these methods, I immerse myself in the social worlds of those I study to develop novel theory by focusing on empirical puzzles discovered during fieldwork which existing organizational theory cannot explain.

PUBLICATIONS

DiBenigno, J. 2022. How Idealized Professional Identities Can Persist through Client Interactions. Administrative Science Quarterly, 67: 865–912,

Satterstrom, P., Kerrissey, M., and J. DiBenigno. 2021. The Voice Cultivation Process: How Team Members Can Help Upward Voice Live on to Implementation. Administrative Science Quarterly, 66: 380-425

  • Winner of Equity, Diversity, and Inclusion Research Award from NYU Wagner, 2021

DiBenigno, J. 2020. Rapid Relationality: How Peripheral Experts Build A Relational Foundation for Influence with Line Managers. Administrative Science Quarterly, 65: 20-60.

  • Outstanding Published Article in Positive Organizational Scholarship Award, Honorable Mention, 2022

  • ASQ Dissertation Award, Runner-up, 2021

  • Best Paper Award at the Davis Conference on Qualitative Research, 2017

DiBenigno, J. 2018. Anchored Personalization in Managing Goal Conflict between Professional Groups: The Case of U.S. Army Mental Health Care. Administrative Science Quarterly, 63: 526-569.

  • 2017 Grigor McClelland Best Dissertation Award from EGOS

  • Winner, 2015 INFORMS Organization Science Dissertation Proposal Competition

  • Responsible Research Award from IACMR-RRBM, 2019

  • Outstanding Published Article in Positive Organizational Scholarship Award, Honorable Mention, 2019

Anteby, M., Chan, C, and J. DiBenigno*. 2016. Three Lenses on Occupations and Professions in Organizations: Becoming, Doing, and RelatingAcademy of Management Annals, 10: 83-244. (*equal authorship)

  • 2017 Academy of Management Annals Best Paper Award

DiBenigno, J. and Kellogg, K.C. 2014. Beyond Occupational Differences: The Importance of Cross-Cutting Demographics and Dyadic Toolkits for Collaboration in a US Hospital. Administrative Science Quarterly, 59: 375-408 (Lead Article).

  • 2016 W. Richard Scott Outstanding Paper Award from the Organizations, Occupations, and Work Section of the American Sociological Association

  • Selected for “ASQ Editor’s Choice Collection” on Group Diversity & Performance

WORKING PAPERS

Yang, E. and J. DiBenigno. Opportunistic Change during a Punctuation: How and When the Frontlines Can Drive Bursts of Incremental Change. Provisionally Accepted at Organization Science.

DiBenigno, J. Transcending Tokenism: How and When Token Women in Male-Dominated Occupations Can Challenge Gendered Work Norms (Revise & Resubmit at Administrative Science Quarterly).

WORK IN PROGRESS

DiBenigno, J. Relational Protections: Becoming ‘Untouchable’ at Work (Data analysis and drafting stage).

DiBenigno, J. Occupational Suppression: Organizational Tactics to Curb Professional Excess (Data analysis stage).

DiBenigno, J. The Politics of Inclusion: Battles over Who Can Be Themselves at Work (Data analysis stage).

Chown, J. and J. DiBenigno. The Promise and Peril of Employee Empowerment Initiatives for Bottom-up Change (Data analysis and revising stage).

Yang, E.,* DiBenigno, J., and B. Wiesenfeld. How and When Professionals Can Meaningfully Use A.I. Tools in Their Work (Data collection stage).

OTHER PUBLICATIONS

Satterstrom, P., Kerrissey, M., and J. DiBenigno. 2022. How the Best Teams Keep Good Ideas Alive. Harvard Business Review.

DiBenigno, J. and M. Kerrissey. 2020. “Structuring Mental Health Support for Frontline Caregivers during COVID-19: Lessons from Organizational Scholarship on Unit-Aligned Support.” British Medical Journal – Leader. Volume 4 (3): 124-127.

Sangal, R., Wrzesniewski, A., DiBenigno, J. Reid, E., Ulrich, A. Liebhardt, B. Bray, A., Yang, E., Eun, E., Venkatesh, A. and M. King. 2021. “Work team identification associated with less stress and burnout among front-line emergency department staff amid the COVID-19 pandemic.” British Medical Journal – Leader. Volume 5:51-54.

 Srinivasan, J., DiBenigno, J., and J. Carroll. 2017. “Transformation of the US Army Behavioral Health System of Care: An Organizational Analysis Using the ‘Three Lenses.’” Journal of Organizational Behavior Education. Volume 10: 5-18.